I have researched both error codes and applied the suggested fixes, and still unable to install SP1. The troubleshooter wizard can’t continue –error code 80131700. Immediately received error message:Īn error occurred while troubleshooting. Went to Start, Control Panel, Troubleshooting, system and security, select “Fix problems with windows update”. On the update status page I clicked on the “Try windows troubleshooter”. When restart is complete, with no error messages, I check status of updates. Sometimes during the install I receive a “failed to install” with error code 80070002, twice install has completed and Windows has asked for a restart to finish the install. I select only item 5 and click “install”. I Have installed all of the available Win 7 updates, except the ones shown in the screenshot #1 Product ID is:Ġ042-OEM-899XXXX-XXXXX (x’s represent the other digits if the product ID) I verified my copy of Win 7 Ultimate is Genuine and registered. My system is a Dell Vostro 1510 laptop running Windows 7 Ultimate. I need to install the SP1 so that I can go to the next step and upgrade to Windows 10. I am having a problem installing the Service Pack 1, SP1, for my Windows 7 Ultimate system.
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